Shipping & Returns

Delivery

All products are subject to availability.

If for any reason we are unable to supply you with any part of your order, we will contact you via e-mail or telephone to advise you an estimated delivery date and of any suitable alternative product that we can supply if the product is no longer available.

The Customer will always be emailed with the option to cancel their order if they do not accept the new delivery date or the alternative item offered is not acceptable, in which case a full refund will be given.

All goods are checked for damage prior to despatch.

We aim to deliver products using two delivery methods once payment has been received.

Standard Delivery: Delivery within 3-5 working days.


Standard Delivery 3-5 Working Days

Order value over 25.00

Delivery is FREE

Order value under 25.00

Delivery is 3.50

 

Express Delivery: Next Day Delivery. Orders must be received before 3.00pm for next day delivery.

 

Express Delivery 1-2 Working Days

Order value over 25.00

Delivery is 4.99

Order value under 25.00

Delivery is 6.99


 

 

 

Please note: A signature will be required to acknowledge delivery.

 

We reserve the right to refuse delivery to certain addresses. If there are any problems with a delivery address, an e-mail will be sent to notify you of this, and a full refund will be made.

Returns Policy

If you are dissatisfied with your purchase or have received a defective product please contact our customer services team.

If the item is returned to us within 7 days from the day you received the order a full refund or exchange will be given regardless of the reason for its return. A returns number is required prior to return of any item.

If you have received a defective item within 30 days of purchase please contact customer services for a returns number. A full refund or exchange of any defective item will be given within 30 days of purchase.

Any return to us must first be authorized by customer services, instructions for return will be sent by e-mail together with a valid returns number.

 C Booth & Son © 2017